Privacy Policy

Last updated: 30 June 2026

GMH Landscaping Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, request a consultation, or use our landscaping services.

This Privacy Policy applies to the website:

https://gmh-landscaping.co.uk

1. Who We Are

GMH Landscaping Ltd provides landscaping, garden design, paving, driveways, decking, lawn installation, hardscaping, and outdoor transformation services.

GMH Landscaping Ltd
Company Number: 13494067
Registered Office: C/O Roca Accountants Limited, Floor 4 Centenary House, 1 Centenary Way, Manchester, United Kingdom, M50 1RF
Email: enquiries@gmh-landscaping.co.uk
Phone: +44 7366 584620

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us using the details above.

2. Information We Collect

We may collect and process the following types of personal information:

Your name
Email address
Phone number
Address or project location
Details about your landscaping enquiry or project
Any information you provide through our contact forms, chat widget, phone calls, emails, or consultation requests
Website usage information, such as pages visited, device type, browser type, IP address, and general analytics data

We only collect information that is necessary to respond to enquiries, provide quotes, deliver our services, improve our website, and manage our business.

3. How We Collect Your Information

We may collect personal information when you:

Submit a form on our website
Contact us by email, phone, WhatsApp, or live chat
Request a quote or consultation
Communicate with us about a project
Use or browse our website
Interact with us through social media platforms

Some information may also be collected automatically through cookies, analytics tools, or website tracking technologies.

4. How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries
To arrange consultations or site visits
To provide quotes, proposals, and project information
To deliver landscaping and related services
To communicate with you about your project
To manage bookings, invoices, payments, and customer records
To improve our website, services, and customer experience
To keep our website secure and functioning properly
To comply with legal, tax, accounting, and regulatory obligations

We will not sell your personal information to third parties.

5. Lawful Basis for Using Your Information

Under UK data protection law, we must have a lawful basis for using your personal data. Depending on the situation, we may rely on one or more of the following lawful bases:

Contract
We may use your information to provide quotes, arrange services, manage your project, and fulfil our agreement with you.

Legitimate Interests
We may use your information to respond to enquiries, manage customer relationships, improve our services, and operate our business effectively.

Legal Obligation
We may need to process certain information to comply with legal, tax, accounting, or regulatory requirements.

Consent
Where required, we may ask for your consent before sending marketing communications or using certain cookies. You can withdraw your consent at any time.

6. Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business and provide our services. This may include:

CRM and website form providers
Website hosting and maintenance providers
Email and communication service providers
Payment, invoicing, accounting, or bookkeeping providers
Contractors, subcontractors, or suppliers involved in delivering your project
Professional advisers, such as accountants or legal advisers
Authorities or regulators where required by law

We only share the information needed for the relevant purpose and expect third parties to protect your data appropriately.

7. Website Forms, Chat Widget, and CRM

Our website may use contact forms, mobile forms, desktop forms, chat widgets, and CRM tools to help manage enquiries and customer communication.

When you submit information through these tools, your details may be processed by the relevant service provider so that we can respond to your enquiry and manage your request.

8. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, and support website performance.

Cookies may collect information such as your browser type, device information, IP address, pages visited, and time spent on the website.

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

9. How Long We Keep Your Information

We only keep your personal information for as long as necessary for the purpose it was collected.

This may include keeping information for:

The duration of your enquiry or project
As long as needed to provide services and customer support
As required for accounting, tax, insurance, legal, or regulatory purposes
As long as needed to resolve disputes or enforce agreements

When information is no longer needed, we will delete it securely or anonymise it where appropriate.

10. How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website or online transmission is completely secure. While we work to protect your information, we cannot guarantee absolute security of data sent over the internet.

11. Your Data Protection Rights

Under UK data protection law, you have rights in relation to your personal information. These may include the right to:

Access the personal data we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal data in certain circumstances
Ask us to restrict how we use your information
Object to certain types of processing
Request transfer of your data where applicable
Withdraw consent where we rely on consent
Complain to the Information Commissioner’s Office if you are unhappy with how we handle your data

To exercise your rights, please contact us at:

enquiries@gmh-landscaping.co.uk

12. Marketing Communications

We may contact you with updates, offers, or information about our services where you have requested this or where we are legally permitted to do so.

You can opt out of marketing communications at any time by contacting us at:

enquiries@gmh-landscaping.co.uk

13. Links to Other Websites

Our website may contain links to third-party websites, including supplier websites, social media platforms, or partner websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, legal requirements, or how we handle personal data.

Any updates will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact: